CARE Service Agreements
CARE Warranty
The CARE Warranty Service offers a warranty coverage of up to 4 years for technology assets, covering service hours and associated material costs in case of a warranty claim.
Investing in the latest technology is crucial for maintaining a competitive edge. However, these assets can also mean a significant risk for the production chain, than longer a potential downtime persists. CARE Warranty provides peace of mind by extending the standard one-year warranty by up to three additional years. In the event of an unexpected warranty claim, customers can enjoy fast priority service. The service hours and associated material costs for resolving the problem are fully covered. Our highly trained local service technicians provide timely on-site support, with travel time and expenses covered if included in the agreement. CARE Warranty covers a high mix of equipment complex process chains that require advanced service skills. This service minimizes unplanned downtimes and offers fully transparent and predictable cost of ownership for any equipment.
Your Benefit
- Warranty coverage for technology assets of up to 4 years – 3-year extension to the 1-year standard warranty
- Predictable and transparent total cost of ownership, for a long duration.
- Risk mitigation long unplanned downtime and unplanned repair costs.
- Timely resolution of issues and repair, in case of an warranty case.
Our CARE Warranty Service in detail
- CARE Warranty extends the standard warranty of your equipment for up to total 4 years. This means 3 years of additional warranty (1st year is included with the purchase of your technology asset).
- The CARE Warranty service can be booked anytime during the standard 1-year warranty period after purchasing the equipment.
- Beeing sure to get priority service and having all labor costs and original parts covered.
- Coverage of travel time and expenses of service technicians ban be included optionally.
- Depending on the agreement and availability, smaller equipment can be loaned, further minimizing production interruptions.
